Privacy Policy

1. Who We Are

RestoreMobileAL.com ("we," "us," or "our") is a service information and referral website for water damage restoration in Mobile, Alabama. This Privacy Policy describes how we collect, use, disclose, and protect information when you use our website located at https://restoremobileal.com and when you submit a request for restoration assistance.

If you have questions about this policy, you may contact us at [email protected] or by calling (251) 555-0100.

2. Information We Collect

Information You Provide Directly

When you submit a service request form or call our phone number, we may collect:

• Name — your full name
• Phone number — so a restoration professional can contact you
• Email address (optional) — for follow-up communications
• ZIP code or property address — to match you with local service providers
• Type of property — residential, commercial, or rental
• Type of water damage — to identify appropriate service providers
• Description of the damage — details you voluntarily share
• Consent acknowledgment — your agreement to our terms at the time of submission

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Pages visited and time spent on those pages
• Referring URL (the page you visited before ours)
• UTM parameters (marketing campaign tracking data)
• Device and operating system type

Cookies and Analytics

Our website may use cookies and similar tracking technologies to understand how visitors use our site and to improve your experience. If Google Analytics 4 (GA4) is configured on this site, anonymous usage data may be transmitted to Google in accordance with Google's privacy policy. You may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

3. How We Use Your Information

We use the information we collect to:

• Connect you with qualified water damage restoration service providers in your area
• Facilitate communication between you and those service providers
• Confirm receipt of your service request
• Improve our website content and user experience
• Analyze usage patterns to understand how our site is used
• Comply with applicable laws and legal obligations

4. How We Share Your Information

With Restoration Service Providers: The primary purpose of this website is to connect you with restoration professionals. When you submit a request, your name, phone number, email address (if provided), ZIP code, property type, damage type, and description are shared with one or more water damage restoration service providers in our network who cover your area and type of damage. These providers will contact you directly to discuss your situation.

With Service Providers Who Support Our Operations: We may share information with third-party companies that help us operate this website (hosting providers, analytics providers, database services). These parties are contractually obligated to use your information only as necessary to provide services to us.

When Required by Law: We may disclose information when required by applicable law, regulation, legal process, or governmental request.

We do not: Sell your personal information to unrelated third parties, share your information for marketing purposes unrelated to restoration services, or disclose your information to parties not involved in facilitating your restoration service request.

5. Data Retention

We retain the personal information you submit for as long as necessary to fulfill the purpose for which it was collected — connecting you with a restoration service provider — and for a reasonable period thereafter for record-keeping, compliance, and quality purposes. If you request deletion of your information, we will honor that request to the extent permitted by applicable law.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of future communications from us
• Withdraw consent (where processing is based on consent)

To exercise any of these rights, please contact us at [email protected]. Note that opting out of communications from us does not automatically opt you out of communications from restoration service providers who may have already received your information — you must contact those providers directly to opt out of their communications.

7. Data Security

We implement reasonable technical and administrative security measures to protect the information you submit. Our website uses HTTPS encryption for data in transit. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this policy. We encourage you to review this policy periodically.

10. Contact Us

For questions about this Privacy Policy or our data practices, please contact us: